Privacy Policy

PRIVACY AND COOKIES POLICY

 

PRIVACY POLICY

All personal information relating to customers or visitors who use TNolen’s online store – Estudos e Serviços de Protection Ambiental, Lda. will be treated by the Personal Data Protection Law of October 26, 1998 (Law no. 67 /98). In particular, the personal information collected may include your name, email, telephone and/or mobile number, address, date of birth and/or others.

The user is free to turn off his cookies, either through his browser options, or through Anti-Virus program tools. However, this option may change the way you interact with our website. In particular, you can prevent login to our website.

 

1. Privacy and Personal Data Protection

In compliance with the General Data Protection Regulation (RGPD) on the Protection of Personal Data, we inform you that the processing of personal data collected on the Truly Nolen website (www.trulynolen.pt) is the responsibility of TNolen – Studies and Protection Services Ambiental, Lda. headquartered Rua Francisco Canas n.º 23 BL 3, Fraction AM 500, Santo Antão do Tojal, Portugal

 

2.  Your privacy is very important to us. These are some of the fundamental principles:

The personal information requested is only necessary to subscribe to forms, submit application processes and send newsletters that we make available to you. We do not share your personal information with anyone. Your information stored on our servers is intended for the creation of a database following the form you subscribed to, within the scope of the activity TNolen– Estudos e Serviços de Protection Ambiental, Lda..

 

3. The information we keep

Name, date of birth, telephone number, nationality, and e-mail, whether provided by the holder or by his legal representative; Other information relevant to surveys, job applications and/or customer information.

Truly Nolen’s website collects personal data from website visitors who register. We also use cookies and collect the IP address to ensure the quality of the service provided. Truly Nolen’s website does not record the personal information of any user under the age of eighteen. If you are under the age of eighteen, please refer to your tutors to register. Do not register if you are under the age of eighteen.

 

4.What do we do with the information we collect

We use this information to better understand your needs and provide a quality service: We set up a database following the purpose of the subscribed form, intending to respond to the activity of TNolen– Estudos e Serviços de Protection Ambiental, Lda..

Internal record keeping: To improve our products and/or services, for internal review. We may periodically send informative e-mails about information, news, dissemination of partnerships and events related to the activity of the activity TNolen – Estudos e Serviços de Protection Ambiental, Lda..

We use this information to register users so that they can use our online store and manage the services provided there. We will send advertisements or e-mail communications if permission is given. In the absence of such authorization, the information is solely used to improve the quality of the services we provide to our customers.

 

5.How long will we keep your Personal Data?

TNolen– Estudos e Serviços de Protection Ambiental, Lda. retains your personal data only for the period strictly necessary to carry out the purpose for which it was collected or, as the case may be, until it exercises its right of opposition or right to deletion.

 

6.Do we share your Data with third parties?

No, your data is only used for internal and exclusive use of TNolen– Estudos e Serviços de Protección Ambiental, Lda..

 

Truly Nolen’s website does not sell or make available any of the personal data of customers to any other entity related to it, except other entities of its corporate group. TNolen– Estudos e Serviços de Protection Ambiental, Lda.,  reserves the right to resort to third parties for the processing of such data, ensuring the confidentiality of this treatment.

 

7.What are your rights?

You may request access, rectification or cancellation of your personal data. If you wish to exercise any of these rights, please contact us at geral@trulynolen.com.pt.

 

8.Privacy Policy

Our website collects information that browsers and servers typically provide such as nationality, page of origin and date and time of each visit. The collection of this information is for our personal understanding of how users use our site.

 

9.Safety

We are constantly committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, adequate physical, electronic and administrative procedures have been established to safeguard and protect the information we collect online.

TNolen – Studies and Services for Environmental Protection, Ltd., uses the appropriate security protocols to protect your information. Therefore, customers of the Truly Nolen website can only hold this entity responsible for security breaches that result from their negligence.

 

10.Statistics

TNolen – Studies and Services for Environmental Protection, Lda. may collect statistical access data. However, these statistics are not disclosed by us to third parties as described below.

 

11.How we use Cookies

A cookie is a small file that asks permission to be placed on your computer or mobile device’s storage. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.

We use cookie traffic logs to identify which pages are being used. This helps us analyze web page traffic data and improve our site to meet customer needs. We only use this information for statistical analysis purposes and after this analysis the data is removed from the system.

In general, cookies help us to optimize our website as they allow us to track which pages you find most useful. A cookie does not give us access to your computer or any of your personal information, except for the data you choose to share with us. You can choose to accept or refuse cookies. Most browsers automatically accept cookies, but you can modify your browser to refuse cookies. If you prefer not to use cookies, it may prevent you from taking full advantage of the site.

 

12.Privacy Policy Changes

Although the changes may be minor, we reserve the right to change this privacy policy and we encourage interested subscribers to consult it. By accessing the Truly Nolen website, you consent to the collection and use of your information as described in this privacy policy. Truly Nolen reserves the right to make changes to this privacy policy and its terms. Without prejudice to this page being regularly consulted, TNolen– Estudos e Serviços de Protection Ambiental, Lda., will send updated information in case of any alteration to this privacy policy. You can request your removal from our database and the deletion of your personal data via e-mail: geral@trulynolen.com.pt.

 

13.Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links, you should note that we do not have any control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting other websites and those same websites may not be governed by this privacy statement. You should always search and look at the privacy statement applicable to the website in question.

 

14.Exceptions

TNolen – Studies and Environmental Protection Services, Lda. may provide personal data to legally competent entities, in cases where they request it by official means in the context of investigations or legal proceedings related to illegal activities, always under the terms of the applicable legislation on school subjects.

 

 

COOKIES POLICY

TNolen– Studies and Services for Environmental Protection, Lda. uses cookies on its websites to improve performance and user experience as described below.

 

Know about cookies

Cookies are small text files with relevant information that your access device (computer, mobile phone/smartphone or tablet) loads, through the internet browser (browser), when a website is visited by the user.

The placement of cookies will not only help the website to recognize the user’s device the next time they visit it, but also, and frequently, will be essential for the operation of the same. The cookies used by TNolen– Estudos e Serviços de Protection Ambiental, Lda. on all its websites, do not collect personal information that allows the user to be identified. They keep generic information, namely the way or place/country of access of the users and the way they use the websites, among others. Cookies only retain information related to your preferences.

The user can, at any time and through his internet browser (browser), decide to be notified about the receipt of cookies, as well as block their entry into his system. Please note, however, that the refusal to use cookies on the website may result in the inability to access some of its areas and not allow the entire browsing experience.

 

Cookies functionality

In general, cookies are used to improve the user’s browsing experience, increasing response speed and efficiency. They eliminate the need to repeatedly enter the same information and help determine which advertising messages the user sees are relevant and fit their interests, ie the usefulness, interest and number of uses of the sites.

 

Different types of cookies

Each cookie used as a function and an expiration date.

 

Regarding the function, the cookies used can be:

  • Essential Cookies – Some cookies are essential to access specific areas of the Truly Nolen website. They allow navigation on the website and the use of its applications, as well as access to secure areas of the website through login. Without these cookies, services that require them cannot be provided.
  • Functionality Cookies – Functionality cookies allow us to remember the user’s preferences regarding navigation on the website. So, you don’t need to reconfigure and customize it every time you visit it.
  • Analytical Cookies – These cookies are used to analyze how users use the site, allowing you to highlight items that may be of interest to users, and to monitor the site’s performance, knowing which pages are most popular, which method of linking pages which is more effective or to determine why some pages are getting error messages. These cookies are only used for statistical analysis and creation purposes, without ever collecting personal information. Thus, TNolen – Studies and Services for Environmental Protection, Ltd. can provide a high-quality experience by customizing its offer and quickly identifying and correcting any problems that arise.

 

Regarding the expiration date, the cookies used can be:

  • Permanent cookies – They are stored on your access devices (computer, mobile phone/smartphone or tablet), at the level of the internet browser (browser), and are used whenever the user visits the website again. In general, they are used to direct navigation according to the user’s interests, allowing TNolen– Estudos e Serviços de Protección Ambiental, Lda. to provide more personalized service.
  • Session Cookies – These are temporary, cookies are generated and are available until you close the session. The next time the user accesses their internet browser (browser) the cookies will no longer be stored. The information obtained allows you to manage sessions, identify problems and provide a better browsing experience.

 

Block the use of cookies

The user can disable cookies partially or completely at any time. By disabling cookies the Truly Nolen website may not function correctly.

 

Cookies when opening newsletters/emails

Newsletters/emails may, for statistical purposes, contain a small image that lets you know if they are open and check clicks through links or advertisements within the newsletter. The user always has the possibility to deactivate the sending of the newsletter/email through the specific option in the footer of the newsletter/email.

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